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September 12, 2024

Segments vs Audiences vs Comparisons in Google Analytics 4

Updated: September 12th, 2024

If you have tried to work with Google Analytics 4, you probably noticed that there are different features available for analysis (or building of retargeting audiences). I am talking about segments, audiences, and comparisons.

There might be a slight overlap between some features but in general, they are designed to serve different purposes. In this blog post, I wanted to address their differences so that you would better understand them.

Ā 

Video tutorial

If you prefer video content, take a look at this tutorial from my Youtube channel.

 

Related blog posts

To make sure that you really understand these 3 features/topics, I highly recommend checking out their dedicated blog posts too:

  • Learn more about segments in GA4
  • Learn more about audiences in GA4
  • Learn more about comparisons in GA4

 

Differences: Segments vs Audiences vs Comparisons

I have split differences into several groups:

  • Availability in Explorations
  • Availability in standard GA4 reports
  • Usage in Google Ads
  • Retroactiveness
  • Other differences

 

Difference #1: Explorations

SegmentsĀ can be used only in Explorations, likeĀ Free FormĀ orĀ Funnels.

Audiences cannot be used in explorations (but you can build audiences from segments within explorations).

Comparisons cannot be used in explorations directly. But if you click theĀ ExploreĀ button in the comparison’s sidebar navigation (read the previous chapter), those comparisons will be turned into segments in that particular exploration. Read this to learn more.

 

Difference #2: Standard reports

Segments cannot be used in standard reports. They are limited only to explorations. Segments are not shared between separate explorations.

Audiences can be used as a dimension in comparisons; thus, they can be used in standard reports. But keep in mind that audiences are not retroactive. They will start collecting data only from the moment they were created.

Comparisons can be used in standard reports (and that is their primary purpose).

Subscribe and Get the Ebook - working with reports in ga4

Difference #3: Usage in Google Ads (as remarketing audiences)

Segments cannot be used in Google Ads. They are used primarily for analysis in theĀ ExploreĀ section. But while you create a segment, you can choose to build an audience based on a segment.Ā Read this blog postĀ to learn more.

Audiences are primarily built to be used in Google Ads as remarketing audiences.Ā Read more.

Comparisons cannot be used directly in Google Ads, but if you want to go the ridiculous way, you can click theĀ ExploreĀ button in theĀ Edit ComparisonĀ sidebar > then click three dots next to the segment (in exploration) that was built based on that comparison > then clickĀ Build AudienceĀ in the Segment builder and done. You have just converted comparison to segment and then built an audience. It was unnecessary, but, well, that was possibleĀ šŸ™‚

 

Difference #4: Retroactiveness

Segments are retroactive. If you create a segment, it will show past data based on your conditions.

Audiences are not retroactive. They will start accumulating data only after you create them. So it is a good practice to create as many audiences as you deem useful as soon as possible.Ā Learn more about audiences.

Comparisons are retroactive. Unless you use an audience as a dimension in one of the comparisons. Then that comparison will not be retroactive. For example, if you have just created an audience called ā€œcart abandonersā€, a comparison that uses it will show no data.

 

Segments vs Audiences vs Comparisons: Final Words

There might be some smaller differences, too, but these ones (that I have covered in this quick blog post) are the most significant ones.

The key takeaway here is that Google Analytics 4 comparisons are designed to be used for quick analysis/comparisons in standard reports. But if you want to dig deeper, you must use explorationsĀ together with segments instead. Audiences are best for ad targeting.

If you want to see a full picture of these 3 features in GA4, read the following blog posts too: segments in GA4,Ā audiences in GA4, comparisons in GA4.

Ā 

Julius Fedorovicius
In Google Analytics Tips
1 COMMENT
Ang
  • Nov 6 2024
  • Reply

Hi Julius, thank you for your guidance as ever! I have a conundrum I can't get my head around, would appreciate any advice.

I have an audience and a segment, both configured as identical sequences.

I created the audience on Oct 7. I know that audiences don't pull data retrospectively, therefore, I am looking at Oct 10 - Oct 31, for both the audience and the segment, expecting that I will get the same user numbers.

However, my audience returns a significantly higher number of users for the period than the segment! How can this be? I thought that the audience will look for applicable users who were on the website within the timeframe, much like the segment - is this not the case?

Many thanks!

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Hi, I'm Julius Fedorovicius and I'm here to help you learn Google Tag Manager and Google Analytics. Join thousands of other digital marketers and digital analysts in this exciting journey. Read more
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