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January 9, 2023

Cannot See the Google Tag Manager Option in Google Ads Conversion?

With Google Tag Manager, you can install various tracking codes (tags) on a website. One of them is Google Ads conversion tag.

If you followed this guide (or a similar one), you were probably expecting to see this in the interface of Google Ads:

But for some reason, it’s missing. In this quick blog post, I will explain what to do about it.

 

How to solve the missing Google Tag Manager option in Google Ads

Lately, Google has been changing its interface a lot, and for some reason, the GTM option sometimes disappears. Even though I could not find why this happens, this does NOT mean that GTM is no longer supported.

That option is still somewhere there, so keep looking.

But if you still get stuck, here’s a workaround. Select the “Install the that yourself” option.

Then scroll down to the “Event snippet” section.

The value of the “send_to” parameter will contain a value looking something like this: AW-XXXXX/YYYYYYYY. The values are different in each account/conversion.

The XXX part (after AW- but before the slash is the conversion ID). The YYY part (after the slash but before the single quote sign) is the Conversion Label.

Example: AW-2378765/aBcDeFg. 2378765 is the conversion ID, and aBcDeFg is the conversion label.

Once you get these two values, you must enter them in the Google Ads conversion tag (within Google Tag Manager).

And that’s it! If you want to learn more details about Google Ads conversion tracking, read this guide where I explain:

  • How to send dynamic values to Google Ads
  • How long does it take to verify the conversion
  • Where to find conversion data in the Google Ads interface, and more
Subscribe and Get the Ebook - Real Book Img - GTM for Beginners
Julius Fedorovicius
In Google Tag Manager Tips
6 COMMENTS
Dylan R.
  • Jan 12 2023
  • Reply

Thanks for this timely article; however, there is no slash and nothing after the Conversion ID in my instance.

    Dylan R.
    • Jan 12 2023
    • Reply

    Update: I found it! For some reason, I had to trouble shoot the conversion from the Google Ads interface and when it failed, it showed me the Conversion Label. I added the label to the GTM tag and tried again and it worked.

      Mary
      • Feb 1 2023
      • Reply

      Hello,

      I am facing the same issue. I only have the id available. How did you find the label?

        Collin
        • Feb 1 2023
        • Reply

        I can't find it either

          Julius Fedorovicius
          • Feb 2 2023

          Can you show a screenshot of what you see?

Luc
  • Mar 10 2023
  • Reply

Same issue here. I do see the Conversion ID but not the Conversion Label

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Hi, I'm Julius Fedorovicius and I'm here to help you learn Google Tag Manager and Google Analytics. Join thousands of other digital marketers and digital analysts in this exciting journey. Read more
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